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Your customers hear back.

Customers tell you what's wrong, right inside your app. Merle gathers what they say, sends bugs where your team works, and tells them when it's fixed.

Start free

  1. 1. Add the feedback button to your appCustomers type, say it out loud, or show you. It takes one snippet, and signed-in customers stay signed in.
  2. 2. Your team decidesReply, create a GitHub or Linear issue, or park it. Every request has an owner, a status, and a line saying who acts next.
  3. 3. Customers are toldWhen the fix ships, each customer who asked hears about it and can say whether it works for them.

What it captures

The page a customer was on and what they tapped. Never what they type into your app, and never your request bodies. Recording starts only when the customer taps, and fields are masked. Data is stored in the EU.